This Privacy Policy explains how Konfors ("Konfors", "we", "us") collects, uses, shares, and protects personal data when you visit konfors.com, create an account, or engage our services. We are committed to handling personal data lawfully, fairly, and transparently.
1. Who we are
Konfors is a consultancy based in the United Kingdom that designs continuously adaptive operational systems using AI, data, and human judgment. For the purposes of applicable data protection law, Konfors is the data controller in respect of the personal data described in this policy.
2. Information we collect
Information you provide
- Contact details such as your name, work email, and company when you submit a form or create an account.
- Account credentials, including a password you choose (stored only in encrypted form).
- The content of messages and enquiries you send to us.
Information we collect automatically
- Technical data such as IP address, browser type, and device information.
- Usage data about how you interact with our website, where you have accepted analytics cookies.
3. How we use your information
We process personal data to:
- respond to your enquiries and provide the services you request;
- create and administer your account;
- operate, secure, and improve our website and services;
- communicate with you about engagements and relevant updates; and
- comply with our legal and regulatory obligations.
4. Legal bases for processing
Where applicable law requires a legal basis, we rely on one or more of: your consent; the performance of a contract with you; our legitimate interests in operating and improving our business; and compliance with legal obligations. You may withdraw consent at any time where processing is based on consent.
5. Sharing your information
We do not sell personal data. We may share it with trusted service providers who process data on our behalf (for example hosting and analytics providers), with professional advisers, and where required by law. Any processor we use is bound by obligations consistent with this policy.
6. International transfers
Where personal data is transferred outside the United Kingdom or the European Economic Area, we put in place appropriate safeguards, such as standard contractual clauses, to protect that data.
7. Data retention
We keep personal data only for as long as necessary for the purposes set out in this policy, including to satisfy legal, accounting, or reporting requirements, after which it is securely deleted or anonymised.
8. Your rights
Subject to applicable law, you may have the right to access, correct, delete, or restrict the processing of your personal data, to object to processing, and to data portability. To exercise any of these rights, contact us at privacy@konfors.com. You also have the right to lodge a complaint with your local data protection authority.
9. Security
We maintain technical and organisational measures designed to protect personal data against unauthorised access, loss, or misuse. No method of transmission or storage is completely secure, but we work to protect your information using appropriate safeguards.
10. Cookies
We use cookies as described in our Cookie Policy. You can manage your preferences at any time.
11. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the date at the top of this page.
12. Contact us
If you have questions about this policy or how we handle your data, contact us at privacy@konfors.com.